 |
How
do I know your autographs are authentic?
All of our Autograph's are obtained in person, we also show more pictures of players
signing than any other recognised dealer specialising
in football memorabilia. See
our Authenticity pages, and view hundreds of photos
of some of the World's Greatest Footballers 'Past and Present'
signing for fa-premiersignings.co.uk
|
|
What about your shirts, are they official or are they far east copies ?
We only offer for sale genuine official merchandise, with official team lettering and numbers,
99 times out of 100 your signed shirt will arrive with store tags still attached.
|
|
If i make a purchase, will i receive a Certificate of authenticity (COA)?
Yes, all items arrive with our unique fa-premiersignings.co.uk
Certificate as your Guarantee of Authenticity, view
our Certificate of Authenticity (COA) on the about us
page.
|
|
Can you
provide me with a Certificate of Authenticity - i lost
the original?
No, for obvious reasons we do not offer replacement
Certificate's or offer Certificate's for items purchased
from another dealer.
|
|
What is
a tamper proof hologram?
Many dealers will offer holograms as a selling point
for authenticity. They are merely a tracking tool for
yourself and the company and therefore, do not automatically
make an autograph authentic.
|
|
I have
seen a similar Signed Shirt for half of the price you
are charging, why should i pay double that figure?
The majority of dubious signed memorabilia sellers offer
no proof of signings or proof of private signings, where
possible we always show photos of the players or player
signing for us. You may find item's cheaper on ebay,
but please compare the quality, service and most importantly
the authenticity that we offer our customers against
that of your cheaper option.
|
|
Will my
partner know what it is - when my parcel arrives?
No all parcels are discreetly packaged with no outer
mention of the website.
|
|
Could I
possibly check out your store?
Sorry, we do not have a retail outlet, so its not
something we can facilitate.
|
|
Do you
buy autographs?
No.
|
|
Can you
authenticate an item I have ? or an item I am interested
in buying from another dealer?
No, We will not comment on particular items or pass
judgement on a specific dealer, We can only provide
you with the clear strength of our own authenticity.
|
|
|
Do
you include your Authenticity images as shown on the
Authenticity pages with the purchase?
No, we can no longer freely distribute fa-premiersignings.co.uk
copyright photograph's of the players signing for us,
this is now strictly against company policy. As you
can imagine this would leave us open to the photos being
presented in another company or dealers name. You are
however welcome to print the images off from our website
for your own personal use or to frame with your item.
|
|
Will my signed shirt arrive framed / Do you offer a framing service?
All memorabilia arrives unframed, we do not offer a framing service.
|
|
Will i receive a signature map with my signed shirt?
No, due to time constraints and to keep costs down we do not offer this service.
|
|
The item i am interested in, the image just says 'This image will be available shortly'
can you email me photos of this item?
When you see this message, the individual item has not yet been photographed,
the image will be uploaded and visable in due course.
For your peace of mind, all items are covered by our 30 day money back guarantee in the unlikely event
you are not 100% happy with your purchase, please see the returns section on the shipping page for full terms & conditions.
|
|
The item
i wanted is not listed could you possibly source it?
Yes, email
us and we will try to obtain your requirement.
|
|
Do you accept Payments in installments
Yes we do, however your order will not be shipped until full payment has cleared, please email us for more information.
|
|
Do you
donate items for Charity?
fa-premiersignings.co.uk focus all charity work towards
one chosen charity a year chosen by the staff. Enabling
us too maximise the total raised, the current chosen
charity is NCH.
|
|
We are
holding a Charity Auction night can you help?
Yes, email
us with your specific list for a discounted
quote.
|
|
Do you
offer discounts for trade or private sale bulk purchases?
Yes, email
us with your specific list for a discounted
quote.
|
|
Can i use my own courier to deliver my parcel
No, we have a contract with Royal Mail to deliver our packages.
|
|
I emailed you and never received a reply?
Please ensure you are able to receive emails from us by checking your spam or junk mail settings and adding the domain
'fa-premiersignings.co.uk' to your list of safe senders.
|
|
